Okay, here’s my experience about the Macy’s interview:
So, I applied for a job at Macy’s online. It was pretty easy, just filled out the usual stuff about where I worked before and what I did there. Nothing too crazy.
A few days later, I got an email inviting me to do a phone interview. I was a little nervous, but mostly excited. I made sure to find a quiet spot in my apartment and had my resume printed out in front of me, just in case.
The Phone Screen
The phone interview was with a recruiter. She was super nice and asked me some basic questions about my experience and why I wanted to work at Macy’s. We talked about:
- My previous retail experience (or any customer service experience).
- What I knew about Macy’s.
- My availability (days, nights, weekends).
- My skills.
I just tried to be myself, you know? I answered honestly and tried to sound enthusiastic. I think it went pretty well because she scheduled me for an in-person interview at the store!
The In-Person Interview
For the in-person interview, I dressed in business casual – nice pants and a button-down shirt. I arrived about 10 minutes early, just to be safe. I checked in at the customer service desk, and they told me to wait.
The manager who interviewed me was also really friendly. She asked me more detailed questions, like:
- “Tell me about a time you had to deal with a difficult customer.”
- “How would you handle a situation where you had multiple customers needing help at once?”
- “What are your strengths and weaknesses?”
- “Are you familiar with POS?”
I used the STAR method to answer some of the questions – Situation, Task, Action, Result. It helps me stay organized and make sure I’m giving a complete answer. I also made sure to ask the manager a few questions at the end, like:
- “What does a typical day look like in this role?”
- “What kind of training would be provided?”
The whole interview took about 30 minutes. I thanked the manager for her time and shook her hand. I left feeling pretty good about it.
The Waiting Game
I followed up with a thank-you email a couple of days later. Waiting is the hardest part. I hope I got the position. I will update after I konw the result!
