So Mytheresa Is Legit? Let Me Show You What I Did
Right, so my buddy Mark was eyeballing this fancy jacket on Mytheresa. Price tag had me coughing up my coffee. “Is this place even legit, man?” he asks. Got me thinking… Yeah, the website looks slick, like proper luxury stuff. But these days? Looks ain’t everything. Needed to get down to the real dirt.
First thing I did was ditch the homepage. That fancy model waving ain’t telling me squat. Went straight for the customer reviews. Figured that’s where the truth bites. Opened like five different tabs – all the places people normally scream online.
Was looking for patterns, you know? Not just the one guy whose package got eaten by his dog. Stuff that keeps popping up:
- Shipping times sounding like a crapshoot. Some getting stuff next day, others waiting weeks scratching their heads.
- Duty fees hitting people outta nowhere like a punch in the wallet. “Free delivery” my backside, when customs slaps another bill.
- Returns turning into a marathon. Folks jumping through hoops trying to send stuff back, dealing with emails going silent.
- Customer service chats feeling like talking to a brick wall. Copy-paste answers that don’t solve anything.
Here’s the kicker though – the good reviews. Honestly? A lot felt kinda… robotic. Generic. “Great!” “Love it!” Like someone hitting copy-paste. Made me more suspicious, actually. The bad ones had details, dates, frustrations you could taste. The good ones? Felt thin.
Didn’t just read, nah. Started counting. Seriously. On one big review site, gave it a good half hour. Skimmed probably over a hundred recent ones. Guesstimate? Like 30-35% were seriously unhappy campers. Complaining about real headaches, not just “not my style.” Another chunk were just kinda “meh.” And the rest were the happy ones.
That “mostly positive” rating you see plastered? Yeah, nah. Dig deeper. Saw people saying Mytheresa buried their bad feedback. One lady wrote a novel about her messed-up order – disappeared faster than my willpower near donuts. Left her ranting elsewhere.
So here’s my takeaway after all this clicking and reading: Is it a straight-up scam? Probably not. You might get your designer duds. But legit like a smooth, reliable experience? Hell no. Rolling the dice. Get lucky, great. Get unlucky? Buckle up for customer service nightmares and potential delays draining your soul.
Why do I care this much? Funny story. My ex-coworker Tina. Big spender. Got a super expensive bag delivered… crushed box. Looked like it went under a truck. Mytheresa response? Basically shrugged. “Looks fine to us.” She spent months fighting, finally got a refund sounding more tired than a marathon runner. Watching that? Yeah. Hard pass. Save the headache. Unless you got patience thicker than a brick, maybe shop local.
